Privacy Policy

Siteblast (ABN 55 715 476 960) is a sole-trader web design business based in South Australia. In this policy, "we", "us" and "our" mean Siteblast.

This policy applies to personal information we collect through our website, our enquiry and support forms, our email, and in the course of providing services to our customers. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect:

• Identity and contact details — your name, business name, email, phone number;
• Enquiry details — the message you send us through the website or by email;
• Account and billing information — needed to provide and bill for our services;
• Website content — text, images, logos and other material you give us to publish on your site;
• Technical information — IP address, browser, device, pages viewed and referring URLs collected by analytics and server logs.

We collect information directly from you when you submit a form, email us, sign up for a subscription, or send us materials for your site. We collect technical information automatically through standard web technologies (cookies, server logs, analytics).

We use personal information to:

• Respond to enquiries and prepare demos;
• Build, host and maintain your website;
• Provide support and process billing;
• Improve our services and the performance of our own website;
• Meet our legal and tax obligations.

Our website and the sites we build may use cookies and similar technologies for essential functionality and to understand how visitors use the site (for example, via Google Analytics or similar tools). You can disable cookies in your browser, though some parts of the site may not work as well.

We don't sell your personal information. We share it only with trusted third parties who help us deliver our services, including:

• Hosting and CDN providers;
• Form, email and notification providers (for example, Web3Forms for support and enquiry submissions);
• Payment processors;
• Analytics providers;
• Professional advisors (such as accountants and lawyers) where needed.

We may also disclose information where required by law, or to protect our rights, property or safety.

Some of our service providers (for example, hosting, analytics and form providers) may store or process information on servers located outside Australia, including in the United States and the European Union. Where we use overseas providers, we take reasonable steps to ensure they handle personal information consistently with the APPs.

We store information using reputable cloud providers and apply reasonable technical and organisational measures to protect it from loss, misuse, unauthorised access, modification or disclosure. No system can be guaranteed to be 100% secure, but we take security seriously and respond promptly to any incident.

We keep personal information only as long as we need it for the purposes set out in this policy, or as required by law (for example, tax records). When it's no longer needed, we delete or de-identify it.

You can ask us to confirm what personal information we hold about you, or to correct it if it's inaccurate. Contact us at hellositeblast@gmail.com. We may need to verify your identity before responding.

From time to time we may send you information about our services. You can opt out at any time by replying with "unsubscribe" or using the unsubscribe link in any marketing email. We don't share your details with third parties for their marketing.

Our services are aimed at businesses, not children. We don't knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we'll delete it.

If you think we've handled your personal information incorrectly, please contact us first at hellositeblast@gmail.com. We'll acknowledge your complaint within a reasonable time and aim to resolve it promptly. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The current version is always published on this page, with the "Last updated" date at the top.

Privacy questions, requests or complaints:
Siteblast — ABN 55 715 476 960
South Australia, Australia
hellositeblast@gmail.com